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Our Terms, Your Account Rights

fb77app operates under a clear legal framework — your account access, wallet activity via bKash, Nagad, or Rocket, and use of our lobby all depend on your local law and eligible regions. Read these terms before you start.

Account TermsPrivacy PolicyJurisdiction NoticeCookie Use
fb77app Our Terms, Your Account Rights
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

We handle your account data with a straightforward set of practices — no unnecessary retention, no third-party data sales, and clear paths to request changes or deletion.

Data Retention We keep your account and transaction records for the period our audit obligations require. After that window closes, personal data is deleted or anonymised on a rolling schedule.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Account Security Your account is protected by password authentication and OTP verification on login. We never ask for your bKash or Nagad PIN — any message doing so is not from us.
Data Requests To access, correct, or delete your personal data, contact support with your account ID. We process verified requests within a reasonable timeframe under applicable rules.
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about how our terms apply to your account, how your data is handled, or how to request a change, our support team handles these directly. Reach out through any of the channels below.

Live Chat Open the chat widget from any page in your account dashboard. Our team handles legal and account queries alongside general support.
Email Support Send your query to our support address from the email linked to your account. Include your account ID so we can locate your record quickly.
Help Centre Our help centre covers account terms, data requests, and wallet policy in plain language. Check there first for common policy questions.

Common Legal and Policy Questions

Straight answers to what our account holders ask most about terms, data, and rights.

Access depends on your local law and eligible region. It is your responsibility to confirm that online gaming is permitted where you are before opening an account.

Your mobile wallet number is stored only to match deposits and withdrawals to your account. We do not share it with third parties or use it for any purpose outside your transactions.

Yes. Contact support with your account ID and a verified data access request. We will provide the relevant records within a reasonable timeframe under applicable rules.

We retain transaction records for the period our audit obligations require. After that, personal data is deleted or anonymised. You can ask support for the specific retention window.

We post the updated terms here with a new effective date at the top of the page. Continuing to use your account after that date means you accept the revised version.

We never ask for your bKash PIN, Nagad PIN, or account password via chat or SMS. Report any suspicious contact to our support team immediately using the live chat or email channel.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.