Reference

How fb77app Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits via bKash, Nagad, or Rocket, and keep your account secure. Access and eligibility depend on your local law and the regions we serve.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour rights, clearly stated
fb77app How fb77app Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from inside your account dashboard. Our team can verify your identity and log a data request during the session.
Email Support Send your data request to our support address. Include your registered contact detail and the specific change or deletion you need.
Account Settings Some data — like your contact number and notification preferences — can be updated directly from the account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit All data moving between your device and our servers — including payment confirmations from bKash, Nagad, and Rocket — travels over SSL-encrypted connections to block interception.
Account Access Controls Login sessions require OTP verification tied to your registered number. Unrecognised device logins trigger an additional check before your wallet becomes accessible.
Data Retention Policy We keep your account and transaction records for the period required under applicable regional rules. Once that window closes, data is deleted or anonymised from our systems.
Your Right to Request Changes You can ask us to correct inaccurate data, export your account history, or close your account and request deletion. Submit the request through live chat or email with your account details.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on fb77app. If your question is not here, our support team can help directly.

We collect your name, contact number, and login credentials at registration. Once you make a deposit via bKash, Nagad, or Rocket, the transaction reference is also stored to reconcile your wallet.

We do not sell or rent your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers bound by confidentiality obligations.

We retain your records for the period required under applicable rules in the regions we operate. After that window, your data is deleted or anonymised from our active systems.

Yes. Contact us via live chat or email with your registered account details. We will verify your identity and process your request — correction, export, or deletion — as applicable under your region's rules.

Your mobile banking PIN and full wallet credentials are never visible to us. We store only the transaction reference needed to match your deposit to your account wallet, transmitted over SSL.

Cookies keep your lobby session active and remember your login state. You can block non-essential cookies in your browser settings. Doing so does not prevent you from accessing your account or making deposits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.